After over 20 years, the Mendix promise is still as relevant as it was at the beginning. The Mendix Platform brings you a subscription to innovation, enabling companies to use the latest technologies in a secure and sustainable way with the human in the lead. Today, that innovation comes in the form of AI and agents.
Mendix is the platform that integrates AI and agents into workflows in your organization in a way that actually creates value. It enables you to manage all your agents on one platform in a secure and maintainable way, because it fundamentally supports the three pillars for long-term success with agents.
With agents, you can develop software faster and automate processes further. Agents act as autonomous digital assistants within existing workflows. However, if you are vibecoding and don’t know what is happening under the hood, you might create the next generation of legacy software in less than a year. Or before you know it, source code or private information could become publicly available.
So, let’s start with the three pillars for success with agents.
You hear the craziest stories about AI these days: source code leaks, private information becoming publicly available, or AI randomly hacking something, just to name a few. Security in Mendix works via Role-Based Access Control (RBAC) and restricts application data, pages and microflows based on assigned user roles. Agents operate under the exact same framework which ensures complete governance and helping prevent unauthorized data exposure.
From one agent to dozens
Right now, you might only have one AI agent running. In a couple of years, you’ll have dozens of them scattered across every department. If you don’t plan for that now, it’s going to be a mess. You’ll be paying for dozens of different subscriptions, nobody will know who owns which agent and sensitive company data will end up where it shouldn't. You can't let every team just buy and build whatever they want. You need one central way to control, secure and track every agent in the company so your IT team actually knows what's going on.
Who do you call if something is wrong? What if the AI hallucinates? With the Mendix Platform, you have an application built with standardized building blocks that are easy to understand for anyone. It relies on visual modeling and flow diagrams instead of complex code.
No black boxes in business-critical applications
Together, you can look at the model, know what is going on and fix it. Of course, if you are building a simple marketing application, this does not necessarily apply. However, most Mendix applications are business-critical and you don't want to depend on a black box for them.
If you care about your products or services, a human will always be in the loop. AI is basically a probability score. People will always be in the lead for important matters to guarantee quality. Agents are a powerful tool in the AI era and can help people work more efficiently and make fewer mistakes. An important aspect of the success of agents is their integration into your business processes, or you might end up with shadow IT, siloed solutions and your next headache.
Agents should support your people, not replace them
With Mendix, you can make sure agents perfectly align with your processes, allowing people to make important decisions with all relevant information at hand. If agents are analyzing data from machines, clients, or patients, they can gather different information sources, see patterns and suggest possible solutions. In most circumstances, you don't want agents to directly take action on your valuable assets or clients; it is crucial for humans to stay in the loop and make the final decision.
Critical thinking remains vital to evaluate whether an agent's judgment and reasoning are correct. Furthermore, people need to build relationships with customers to understand them better and continuously improve the agents.
In the end, you want to start with agents so you don't fall behind your competitors. You want to start small, see success and scale; all within a safe environment that ensures agents and people can only see the information they are allowed to see. Mendix uses the same security framework to make this possible, which has proven itself for the past 20+ years at companies like ASML, PostNL and Rabobank. Start today with agents, but don’t create a mess. Schedule a call today to discover where we can make the first impact together!
